Frequently Asked Question
This page answers common questions about Beauty Concepts across the Salon, Shop, and Academy.
General
We are one brand with three parts: an expert salon for protective styles and installs, a hair shop for BAMS Braid, human hair, and wigs, and an academy for hands-on braiding training. Book a style, shop hair, or enroll in a class—all in one place.
Our salon and academy are at 2580 W Camp Wisdom Rd, Ste 700, Grand Prairie, TX 7505. Hours: [Mon-Sat hh:mm-hh:mm / Sun closed].
The online shop is open 24/7.
Email info@beautyconceptssalon.com, call (817) 724-9059, or use the Contact form. For order issues, include your order number in the subject line.
Email info@beautyconceptssalon.com, call (817) 724-9059, or use the Contact form. For order issues, include your order number in the subject line.
Salon Services & Booking
Tap Book Now to schedule via Fresha. Choose your service, date, and time, and you will receive an
email/SMS confirmation.
[Yes/No]. If yes: A [deposit amount or %] deposit is required to secure your slot and is applied to your service
total.
Please cancel or reschedule [POLICY HOURS] hours in advance. Late cancellations or no-shows may incur
a fee or forfeit the deposit.
Arrive clean, product-light, and fully detangled unless you have booked a wash/detangle add-on. Severe detangling may require an extra fee and additional time.
Yes, if it meets quality standards. Many clients prefer buying from our Shop so texture, length, and color match their style perfectly.
With proper care, most protective styles last [X-Y weeks]. Your stylist will review after-care and
recommended products.
[Yes/No]. If yes: we provide select services for [age range]; please book the Kids category.
Shop - Products, Orders & Payments
Tap Book Now to schedule via Fresha. Choose your service, date, and time, and you will receive an
email/SMS confirmation.
Use our Color Chart to compare shades and undertones. If you are between two colors, choose the darker tone or blend packs for dimension.
Major credit/debit cards and [PayPal/Apple Pay/Google Pay] via secure checkout.
Applicable state and local taxes are calculated at checkout based on your shipping address.
We process orders quickly. Contact us immediately with your order number. If shipped, we will review the return options per policy.
[Yes/No]. If yes: Digital gift cards are delivered by email and can be used online and in-store.